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A little trick when you hit a locked installer in Akeeba

If you ever need to restore a backup with Akeeba Kickstart, follow their documentation video from their website and before you click ‘run the installer’, read this:

If you have ever tried to run the installer and it says “The installer is locked”, there is something else you need to do first. After extracting the backup archive with Kickstart and before you click on the “Run the Installer” button connect to your site with FTP or SFTP. Delete the file installation/password.php. Now the installer will be unlocked.

You can use a programme such as Filezilla to ftp onto the site. Then, look in the installation folder for the password.php file.

On this sample, it was in controllers in installation / angie – I’ve renamed the file to June-password.php just in case I had to have it again but that worked.

Regine Wilber

I am a brand consultant and conceptual designer. I love using creativity to solve problems for our clients. In my spare time, I like jigsaws and probably a bit of a board game geek. 

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